Frequently Asked Questions
Everything you need to know about your Kaftko experience.
What is the signature Kaftko fit?
Our kaftans and loungewear are designed with a universal, fluid fit. Most styles are available in 'Standard' and 'Plus' sizing to ensure a comfortable, breezy silhouette for every body type.
How should I care for my garments?
To maintain the vibrant prints and fabric integrity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Use a cool iron if necessary, but avoid bleach.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days, while international shipping varies by destination.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain sale items may be marked as final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Shop Pay Installments.